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customer story

Building an Agency Network Through Strategic Acquisition

8% to 28%
EBITDA margins improved
company
Digital Marketing
location
Toronto, Canada
industry
Digial Marketing
website
Challenge: Acquired struggling $400K revenue digital marketing agency with client concentration risk, no systems, and founder dependency.
Growth isn’t just about doing more

Challenge: Acquired struggling $400K revenue digital marketing agency with client concentration risk, no systems, and founder dependency.

Solution: Implemented service delivery SOPs, diversified client base, built recurring revenue model, integrated with two complementary acquisitions.

Results:

  • Combined revenue reached $2.8M in 18 months
  • Moved from project to retainer model (85% recurring)
  • EBITDA margins improved from 8% to 28%
"They turned our boutique agency into a scalable business, then helped us acquire competitors." - Former Owner